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Phone: 509-335-6773
Office: Sloan 358
Email: support.vcea@wsu.edu

Hours: Monday – Friday, 8 AM – 5 PM
Support is not available on University
Holidays or University Closure Days

We are looking for student employees for Fall 2024. Please inquire with our Help Desk Manager, John Kirkland.

Pinned Posts

  • EECS “SIG” Servers End-Of-Life Announcement - This announcement is to inform you that the existing publicly available SSH servers (sig1 through sig4) will be moving to "on-campus equivalent network" availability (this includes WSU VPN, WSU Wireless, RESNet, and wired connections) at the end of the day on… Read More
  • Student EECS Account - Passwords: For assistance with your account, please come to the VCEA Helpdesk located in Sloan 358. Our hours are Monday - Friday 8 am - 5 pm. You will need to bring your Cougar Card. If you are an Everett, Tri-Cities, or… Read More

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Latest Updates

  • EECS “SIG” Servers End-Of-Life Announcement (8/1/2024) - This announcement is to inform you that the existing publicly available SSH servers (sig1 through sig4) will be moving to "on-campus equivalent network" availability (this includes WSU VPN, WSU Wireless, RESNet, and wired connections) at the end of the day on… Read More
  • VCEA IT Maintenance – connect.vcea.wsu.edu – July 5th, 2024 (7/1/2024) - On Friday, July 5th, 2024, we're going to update connect.vcea.wsu.edu to the latest version of Apache Guacamole, as well as perform backend updates to the container service. There will be some downtime while we update the services. See below for maintenance… Read More
  • Emails from ITS regarding OneDrive Limit (2/2/2024) - If you’d rather read it for yourself, check out this blog post.  It explains it pretty well in layman’s terms.  https://blog.shi.com/next-generation-infrastructure/are-you-prepared-for-the-end-of-office-365-a1-plus-and-unlimited-cloud-storage/ OK, so WHAT IS GOING ON?  Microsoft is changing storage allocations for all institutions, all users, everywhere based on… Read More

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Maintenance Notifications (Upcoming)

There is no upcoming maintenance scheduled at this time. This section will be updated as maintenance is scheduled.

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Maintenance Notifications (Complete)

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