Pinned Posts
- COVID-19, VCEA IT & YOU - Life is a little chaotic right at the moment. Anxiety surrounding COVID-19 is high. We're hoping that we can help by collecting some of the information and giving you a one stop shop. Here you will find links to tutorials,… Read More
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Latest Updates
- [2020-11-05 05:30-13:30 PST] VCEA IT General Scheduled Maintenance – Chilled Water Shutdown (10/29/2020) - VCEA IT will be performing scheduled maintenance on Thursday, November 5th, 2020 from 05:30-13:30 PST. System outages are expected during this maintenance. Read More
- [2020-08-19 10:00 PDT] VCEA IT General Scheduled Maintenance – support.vcea.wsu.edu migration (8/19/2020) - As of ~10:00 AM, August 19th, 2020, VCEA ISG has moved its support ticket system to WSU's Jira instance. This change will help streamline requests from customers, including those that begin with another Helpdesk (such as the Crimson Service Desk).… Read More
- [2020-08-13 10:00-18:00 PDT] VCEA IT Critical Scheduled Maintenance – Shutdown EEME Room 106 Chilled Water (8/13/2020) - Update (08/13/2020 - 18:14 PT)** These maintenance items are complete ** WSU FacOps completed some work today, but identified new flow/valve issues that will likely result in future scheduled maintenance/work. All planned outage systems/servers were brought back online today by… Read More
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Maintenance Notifications (Upcoming)
- [2020-11-05 05:30-13:30 PST] VCEA IT General Scheduled Maintenance – Chilled Water Shutdown - VCEA IT will be performing scheduled maintenance on Thursday, November 5th, 2020 from 05:30-13:30 PST. System outages are expected during this maintenance. Read More
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Maintenance Notifications (Complete)
- [2020-08-19 10:00 PDT] VCEA IT General Scheduled Maintenance – support.vcea.wsu.edu migration - As of ~10:00 AM, August 19th, 2020, VCEA ISG has moved its support ticket system to WSU's Jira instance. This change will help streamline requests from customers, including those that begin with another Helpdesk (such as the Crimson Service Desk).… Read More
- [2020-08-13 10:00-18:00 PDT] VCEA IT Critical Scheduled Maintenance – Shutdown EEME Room 106 Chilled Water - Update (08/13/2020 - 18:14 PT)** These maintenance items are complete ** WSU FacOps completed some work today, but identified new flow/valve issues that will likely result in future scheduled maintenance/work. All planned outage systems/servers were brought back online today by… Read More
- [2020-03-20 12:00 PDT] VCEA IT Emergency Unscheduled Maintenance – Emergency reboots of some services - Update (3/20/2020 - 12:15 PDT):** These maintenance items are complete **Both of these maintenance items have been completed without issue.-- We will be performing emergency reboots of two services in VCEA today during the lunch hour. The VCEA Finance DB… Read More
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