Welcome to VCEA IT

Phone: 509-335-6773
Office: Sloan 358
Email: support.vcea@wsu.edu

Hours: Monday – Friday, 8 AM – 5 PM
Support is not available on University
Holidays or University Closure Days

Pinned Posts

Pullman network outage, Dec. 21 and Dec. 22 - From 8 p.m. on Wednesday, Dec. 21, to 2 a.m. on Thursday, Dec. 22, ITS will be replacing Pullman border equipment as part of the Wide Area Network project. Non-service impacting staging for this maintenance will start at 6 p.m., but service impacting work will… Read More
Cyber Security Awareness Training - In accordance with the goals of Executive Policy 37 (EP37), all employees are required to complete designated cyber security trainings within six months of: The effective date of the revision to EP37 that adds the cyber security training requirement (Jan.… Read More

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Pullman network outage, Dec. 21 and Dec. 22 (11/10/2022) - From 8 p.m. on Wednesday, Dec. 21, to 2 a.m. on Thursday, Dec. 22, ITS will be replacing Pullman border equipment as part of the Wide Area Network project. Non-service impacting staging for this maintenance will start at 6 p.m., but service impacting work will… Read More
Cyber Security Awareness Training (10/4/2022) - In accordance with the goals of Executive Policy 37 (EP37), all employees are required to complete designated cyber security trainings within six months of: The effective date of the revision to EP37 that adds the cyber security training requirement (Jan.… Read More
“Your WSU/DEVAD password is expiring in three days” Email Reminders (7/28/2022) - WSU ITS has changed how service account passwords are handled. The following message below is legit. You can either ignore it and continue to receive these email reminders or forward the request on to crimsonservicedesk@wsu.edu to have it deleted. The… Read More

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There is no upcoming maintenance scheduled at this time. This section will be updated as maintenance is scheduled.

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Aeolus downtime Weds June 8th 2022 12:00 to 15:45 - Update: 2022.06.08 @ 14:00 : I am tentatively calling maintenance complete at this time. The unit hosting /home and associated shares now seems to be operating normally. It will be slow for the next several hours as it does various… Read More
Power / Network outage for Sloan / EME and all VCEA Networking – May 10th - We have been notified by WSU Facilities Services that they need to take the power down to replace breakers for the main power feeders for campus. The one that will affect us most is the one that feeds Sloan and… Read More
[2022-06-16 6:30 – 8:00 AM PST ] VCEA IT Maintenance – GitLab - Gitlab recurring monthly updates at 06:30 am PT on every third Thursday. This would be just before GitLab's monthly feature releases & include all of the previous month's feature patches and bug fixes - https://about.gitlab.com/releases/ This is planned as maintenance recurring monthly… Read More

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