[2021-12-15 12:00 – 17:30 PST ] VCEA IT Emergency Maintenance – printserver.vcea.wsu.edu

December 17, 2021

Papercut has released a full patch for the log4j vulnerabilities (CVE-2021-44228). We’ll be applying this patch with a new version of papercut during this maintenance window at noon today.

See below for maintenance info.

———————————————-

Maintenance Info

POC: VCEA Systems Team (Erik)

What: printserver.vcea.wsu.edu

When:

Start: Wednesday December 15, 2021 12:00 PST
End: Wednesday December 15, 2021 12:30 PST
Duration of outage (printserver.vcea.wsu.edu – web): duration of maintenance window
Duration of outage (printserver.vcea.wsu.edu – printing): duration of maintenance window
Maintenance or service outages may not last the entire maintenance period. A notification will be sent once maintenance is complete.

Affected resources: printserver.vcea.wsu.edu

Affected users: printserver.vcea.wsu.edu users

Notes: Updating Papercut NG to version 21.2.3

Notification procedures: A notification will be sent as a response to this email when maintenance is complete, or if there are issues/complications. A notification will be sent as a response to this email if this maintenance is rescheduled.

Follow-up actions required (printing users): Jobs submitted during the maintenance period will likely need to be resubmitted

Follow-up actions required (Papercut web users): Users will need to re-authenticate to the web interface

If users encounter problems with services after the maintenance window is over, they should contact the VCEA Helpdesk online at support.vcea.wsu.edu, by email at support.vcea@wsu.edu, or by phone at (509)335-6773.

———————————————-