[2022-01-05 – 16:30 to 17:30 PST ] VCEA IT Emergency Maintenance – printserver.vcea.wsu.edu

January 5, 2022

Update:

This maintenance is complete. There were no issues or complications.

If users are encountering problems with VCEA services, they should contact the VCEA Helpdesk online at support.vcea.wsu.edu, by email at support.vcea@wsu.edu, or by phone at (509)335-6773.

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Papercut has released a patch that addresses the log4j vulnerabilities: CVE-2021–44228, CVE-2021–45046 and CVE-2021–45105.

We will be applying this patch with a new version of papercut (v21.2.4) during this maintenance window at 4:30 pm today.

See below for maintenance info.

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Maintenance Info

POC: VCEA Systems Team (Simon)

What: printserver.vcea.wsu.edu

When:

Start: Wednesday January 5, 2022 16:30 PST
End: Wednesday January 5, 2022 17:30 PST
Duration of outage (printserver.vcea.wsu.edu – web): duration of maintenance window
Duration of outage (printserver.vcea.wsu.edu – printing): duration of maintenance window
Maintenance or service outages may not last the entire maintenance period. A notification will be sent once maintenance is complete.

Affected resources: printserver.vcea.wsu.edu

Affected users: printserver.vcea.wsu.edu users

Notes: Updating Papercut NG from version 21.2.3 to version 21.2.4

Notification procedures: A notification will be sent as a response to this email when maintenance is complete, or if there are issues/complications. A notification will be sent as a response to this email if this maintenance is rescheduled.

Follow-up actions required (printing users): Jobs submitted during the maintenance period will likely need to be resubmitted

Follow-up actions required (Papercut web users): Users will need to re-authenticate to the web interface

If users encounter problems with services after the maintenance window is over, they should contact the VCEA Helpdesk online at support.vcea.wsu.edu, by email at support.vcea@wsu.edu, or by phone at (509)335-6773.