Pullman network outage, Dec. 21 and Dec. 22
From 8 p.m. on Wednesday, Dec. 21, to 2 a.m. on Thursday, Dec. 22, ITS will be replacing Pullman border equipment as part of the Wide Area Network project.
Non-service impacting staging for this maintenance will start at 6 p.m., but service impacting work will not begin until 8 p.m. Please note the full maintenance window is reserved for this work.
This scheduled work will impact the entire WSU system, and will result in several complete internet outages lasting up to 30 minutes at a time, throughout the entire maintenance window.
This work will affect all processes dependent on WSU Pullman resources. This includes, but is not limited to, myWSU, Workday, email, authentication, VPN, internet connectivity, and phones for external calls. Canvas should not be impacted as there is no dependency on WSU Pullman for this service.
All users should carry a mobile phone when on campus during this maintenance. If a 911 call is initiated during one of the above noted outages, the call will not complete. It is highly recommended to have a mobile phone available and nearby in case of emergency.
Please contact the Crimson Service Desk via email at firstname.lastname@example.org or phone at 509‑335‑4357 for any questions.