WSU ITS

Pullman network outage, Dec. 21 and Dec. 22

From 8 p.m. on Wednesday, Dec. 21, to 2 a.m. on Thursday, Dec. 22, ITS will be replacing Pullman border equipment as part of the Wide Area Network project. Non-service impacting staging for this maintenance will start at 6 p.m., but service impacting work will not begin until 8 p.m. Please note the full maintenance window is reserved for this work. […]

Categories: Announcements, WSU ITS

Cyber Security Awareness Training

In accordance with the goals of Executive Policy 37 (EP37), all employees are required to complete designated cyber security trainings within six months of:  The effective date of the revision to EP37 that adds the cyber security training requirement (Jan. 31); or  The date of hire, if hired after the effective revision date.  All employees […]

Categories: Announcements, WSU ITS

“Your WSU/DEVAD password is expiring in three days” Email Reminders

WSU ITS has changed how service account passwords are handled. The following message below is legit. You can either ignore it and continue to receive these email reminders or forward the request on to crimsonservicedesk@wsu.edu to have it deleted. The devad.wsu.edu account came from when Workday was in the process of being tested. These accounts […]

Categories: Announcements, WSU ITS

External sender warnings for email start May 24th

From WSU ITS: As part of the University’s ongoing data security efforts, an email banner warning will be implemented on external email to visually cue recipients that the message is from an external sender.  Alerting WSU recipients that the message is from someone outside WSU can play a vital role in protecting against threats caused […]

Categories: Announcements, WSU ITS

[2021-11-10 11:15 AM PST] WSU Pullman Phones Down – Restored 4:47 PM

[4:47 PM] Thanks to vendor and ITS technical teams, phone service should be fully restored. [2:20 PM] WSU Pullman phones continue to experience service interruption. Teams are working to resolve as quick as possible. [12:18 PM] Incoming and Outgoing phone calls to/from the Pullman campus continue to be down due to a major outage at […]

Categories: WSU ITS