Update (03/19/2020 — 02:30 PDT):
** This Maintenance is Complete **


With it being Spring Break and there being an expected increase of network activity for the rest of the semester, we are planning on rolling out switch firmware updates & configuration changes to improve overall network stability and security.

POC: VCEA Systems Team (Andrew Bates)
What: Config & Firmware update all VCEA infrastructure switches.

  • ALL VCEA switches in EME server room.
  • ALL VCEA switches in SLOAN server room.

When:

  • Start: Wednesday March 18, 2020 17:30 (5:30 pm PDT)
  • End: Wednesday March 18, 2020 23:30 (11:30 pm PDT)
  • Duration of outage: 15-30 minutes per switch.
  • Maintenance may not take the entire window.  A notification will be sent once maintenance is complete.  We will be starting with EME systems and then move to SLOAN systems.

Affected resources:  VCEA & Departmental hosted sites, VMs, network shares, and remote connection services.

Affected users:  Due to the redundant nature of our server rooms and virtual infrastructure, end users should at most be disconnected from various VCEA services for 15-30 minutes during this maintenance window.

Notification procedures:  Users will be notified with an email response when maintenance is complete, or if there are issues / complications. Users will be notified by email if this maintenance is rescheduled.

Follow-up actions required (end user):  None. Should end-users encounter problems with services after the maintenance window is over, they should contact the VCEA Helpdesk:

  • online at support.vcea.wsu.edu
  • by email at support.vcea@wsu.edu
  • or by phone at (509) 335-6773