[2022-02-07 7:30 – 8:00 AM PST ] VCEA IT Maintenance – connect.vcea.wsu.edu

Update: Maintenance is complete. New version is in place.

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Connect.vcea.wsu.edu will be going offline for a short time for updates next Monday at 7:30AM. Users will not be able to use connect.vcea.wsu.edu on the web during the update period.

See below for maintenance info.

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Maintenance Info

POC: VCEA Systems Team (Erik)

What: connect.vcea.wsu.edu updates

When:

• Start: Monday February 07, 2022 07:30 PT
• End: Monday February 07, 2022 08:00 PT
• Duration of outage (connect.vcea.wsu.edu – website): Duration of maintenance window
• Maintenance or service outages may not last the entire maintenance period. A notification will be sent once maintenance is complete.

Affected resources: connect.vcea.wsu.edu website

Affected users: connect.vcea.wsu.edu users

Notes: Routine version updates, downtime should be less than 15 minutes

Notification procedures: A notification will be sent as a response to this email when maintenance is complete, or if there are issues/complications. A notification will be sent as a response to this email if this maintenance is rescheduled.

Follow-up actions required ( connect.vcea.wsu users ): Users will need to reload the connect.vcea.wsu.edu website. They may need to re-authenticate after the update.

If users encounter problems with services after the maintenance window is over, they should contact the VCEA Helpdesk online at support.vcea.wsu.edu, by email at support.vcea@wsu.edu, or by phone at (509)335-6773.