[2020-08-19 10:00 PDT] VCEA IT General Scheduled Maintenance – support.vcea.wsu.edu migration

As of ~10:00 AM, August 19th, 2020, VCEA ISG has moved its support ticket system to WSU’s Jira instance. This change will help streamline requests from customers, including those that begin with another Helpdesk (such as the Crimson Service Desk). Make sure to update your bookmarks! Our new Jira portal is located at https://jira.esg.wsu.edu/plugins/servlet/desk/portal/95 and […]

Categories: Applications

[2020-03-20 12:00 PDT] VCEA IT Emergency Unscheduled Maintenance – Emergency reboots of some services

Update (3/20/2020 – 12:15 PDT):** These maintenance items are complete **Both of these maintenance items have been completed without issue.— We will be performing emergency reboots of two services in VCEA today during the lunch hour. The VCEA Finance DB and connect.vcea.wsu.edu will be restarted to apply changes before this weekend. See below for the […]

Categories: Applications