Posts

[2021-08-02 18:00 – 20:00 ] VCEA IT Maintenance – Firewall 0

Firewall0 (the new set of firewalls we’re slowly migrating to) will be upgraded to the current version, starting at 6pm. Overall process is expected to take 1-2 hours, but given the high availability configuration of firewall0, minimal, if any, impact should be observed during this process. ———————————————- Maintenance Info POC: VCEA Systems Team (Dave) What: New […]

Categories: Firewall

[2021-07-01] VCEA IT Emergency Maintenance – All VCEA AD Domain Controllers

We will be updating our Active Directory Domain Controllers across all VCEA AD domains today to mitigate a serious vulnerabilities that are being exploited in the wild. (CVE-2021-1675 and “#printnightmare”) We will be disabling the spooler service on all AD DCs as a mitigation. This should have no customer impact, as none of our AD […]

Categories: Printers, Servers

[2021-06-14 17:00 – 17:05 PDT] VCEA IT Emergency Maintenance – connect.vcea.wsu.edu

POC: VCEA Systems Team (Erik) What: connect.vcea.wsu.edu Docker restart When: Start: Monday June 14, 2021 17:00 PDT End: Monday June 14, 2021 17:05 PDT Duration of outage (connect.vcea.wsu.edu website): The connect.vcea.wsu.edu website will be unavailable during the maintenance window. Users with existing sessions may need to re-authenticate to resume their sessions. Maintenance or service outages may not last […]

Categories: Applications

[2021-06-02 17:30 – 23:59 PST] VCEA IT Systemwide Network Maintenance

POC: VCEA Systems Team What: Networking, Linux & File Share Authentication, License Servers When: Start: Wednesday June 2, 2021 17:30 PT (5:30pm) End: Wednesday June 2, 2021 23:59 PT (midnight) Maintenance or service outages may not last the entire maintenance period. A notification will be sent once maintenance is complete. Affected resources: License Servers for Licensed Software […]

Categories: Applications, Networking

[2021-04-26 00:00 – 23:59 PST ] VCEA IT Maintenance – VCEA Finance DB

Maintenance Info POC: VCEA Systems Team (Erik Ostrom) What: Overhaul VCEA Finance DB system When: Start: Monday April 26, 2021 00:00 PST End: Monday April 26, 2021 23:59 PST Duration of outage (VCEA Finance DB): Intermittent outage during maintenance window. Please do not make changes to the database during this maintenance window. Maintenance or service outages may not […]

Categories: Applications

[2021-01-04 12:00 – 2021-01-07 7:44 PDT] VCEA IT General Scheduled Maintenance – Chilled Water Shutdown

In coordination with WSU Facilities who is making major cooling improvements to our primary EME 106 server room, during the first work week of January 2021 we will be running in limited operations and in the evenings shutting down core college servers. During the days (7:45am – 5:14pm ) we will focus on keeping network storage, virtual […]

Categories: FacOps

[2020-08-19 10:00 PDT] VCEA IT General Scheduled Maintenance – support.vcea.wsu.edu migration

As of ~10:00 AM, August 19th, 2020, VCEA ISG has moved its support ticket system to WSU’s Jira instance. This change will help streamline requests from customers, including those that begin with another Helpdesk (such as the Crimson Service Desk). Make sure to update your bookmarks! Our new Jira portal is located at https://jira.esg.wsu.edu/plugins/servlet/desk/portal/95 and […]

Categories: Applications

[2020-08-13 10:00-18:00 PDT] VCEA IT Critical Scheduled Maintenance – Shutdown EEME Room 106 Chilled Water

Update (08/13/2020 – 18:14 PT)** These maintenance items are complete ** WSU FacOps completed some work today, but identified new flow/valve issues that will likely result in future scheduled maintenance/work. All planned outage systems/servers were brought back online today by 17:45 PDT; those with a scheduler are flowing all held jobs through the queue. As […]

Categories: FacOps

[2020-03-20 12:00 PDT] VCEA IT Emergency Unscheduled Maintenance – Emergency reboots of some services

Update (3/20/2020 – 12:15 PDT):** These maintenance items are complete **Both of these maintenance items have been completed without issue.— We will be performing emergency reboots of two services in VCEA today during the lunch hour. The VCEA Finance DB and connect.vcea.wsu.edu will be restarted to apply changes before this weekend. See below for the […]

Categories: Applications